Privacy Policy

1. Who we are

The Self-Respect Revolution FZE LLC
Business Centre, Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates
(“the Company”, “we”, “us”)

The Company owns and operates the website www.drkatherine.com and all related products and services (together, the “Website”).

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, The Self-Respect Revolution FZE LLC is the data controller of your personal information.

We are committed to protecting your privacy and safeguarding the personal information you provide to us when using our Website, products, services, programs, events, memberships and communities.

If you choose not to provide personal information, you may still browse the Website, however this may affect your ability to access certain products, services or features.

2. Applicable privacy laws

We comply with applicable data protection and privacy laws, including:

• The General Data Protection Regulation (GDPR) for individuals located in the European Union, where applicable; and
• Applicable United Arab Emirates data protection legislation, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.

We apply privacy best practices across our operations regardless of your location.

3. What is personal information?

“Personal information” means any information that can identify you, or reasonably be used to identify you, directly or indirectly. This may include, but is not limited to:

• Your name
• Email address
• Telephone number
• Postal address
• Professional or occupational information
• Payment and transaction details

We may also collect non-personal or anonymised information, such as aggregated website usage data or anonymous survey responses, which cannot be used to identify you.

Your personal information is never sold.

4. What personal information we collect

We may collect personal information when you:

• Subscribe to newsletters, mailing lists or free resources
• Make enquiries or contact us
• Purchase or access products, services, programs, events or memberships
• Participate in online communities, forums or group programs
• Engage with us on social media
• Enter competitions, promotions or surveys
• Leave comments, testimonials or reviews

This information may include your name, contact details, payment information and any other information you voluntarily provide.

5. How we use your personal information

We collect, hold and use personal information to:

• Provide and deliver our products and services
• Manage memberships, programs, communities and events
• Respond to enquiries and customer support requests
• Process payments and transactions
• Personalise your experience and communications
• Send marketing communications (where permitted by law)
• Conduct internal business, planning, analytics and reporting
• Meet legal, regulatory and compliance obligations

6. Payment information

Payments are processed securely through trusted third-party payment providers.
We do not store full credit or debit card details on our servers.

7. How we collect personal information

We collect personal information directly from you, including when you:

• Use or interact with the Website
• Communicate with us by email, form, social media or other channels
• Register for or purchase products or services
• Participate in programs, events or communities

8. Disclosure of personal information

We do not disclose personal information to third parties except:

• Where required or authorised by law
• To trusted service providers who assist us in operating our business (such as payment processors, email platforms, website hosting, analytics, marketing and IT support), under confidentiality obligations
• Where necessary to protect your safety or the safety of others

Your personal information is never sold.

9. Data storage and international transfers

Personal information is stored on secure servers located in the United Arab Emirates and/or with reputable service providers.

If personal information is transferred outside your country of residence (including outside the European Economic Area), we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Community participation and visibility

If you participate in online communities, forums, group programs or live sessions hosted by us, any content you voluntarily share (including comments, posts or responses) may be visible to other participants.

Please share thoughtfully and respectfully.

11. Duty of care and safety

If information you provide raises concerns about your safety or the safety of others, we may attempt to contact you. Where we reasonably believe it is necessary, we may disclose information to relevant authorities or support services to help protect you or others.

12. Cookies, analytics and tracking

We use cookies and similar technologies to:

• Improve website functionality and user experience
• Analyse website traffic and usage patterns
• Support authentication and preferences

We may use tools such as Google Analytics, including remarketing and demographic reporting. Data collected through these tools does not identify you personally.

You can control or disable cookies through your browser settings. If you disable cookies, some features of the Website may not function as intended.

13. Social media features

The Website may include social media features (such as Facebook, Instagram or LinkedIn buttons). These features may collect your IP address and use cookies. Your interactions with these features are governed by the privacy policies of the relevant third-party platforms.

14. Direct marketing

We may send you marketing communications about our products and services where permitted by law. You may opt out at any time by:

• Using the unsubscribe link in our emails, or
• Contacting us at [email protected]

We do not disclose personal information to third parties for their direct marketing purposes.

15. Security and data quality

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

While we use appropriate security measures, no method of transmission over the internet is completely secure. Any information you transmit to us online is done at your own risk.

Personal information is retained only for as long as necessary for business, legal and regulatory purposes. In accordance with UAE tax and corporate requirements, certain records may be retained for up to five (5) years or longer where legally required.

When personal information is no longer required, it is securely destroyed or anonymised.

16. Your rights (GDPR – where applicable)

If you are located in the European Union, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent (where processing is based on consent)

To exercise any of these rights, contact us at [email protected].

17. Accessing or correcting your information

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe and may require verification of your identity.

18. Complaints

If you believe your privacy has been breached, please contact us with details of your concern. We will investigate and respond in a timely and appropriate manner.

19. Contact details

Data Protection Officer:
Dr Katherine Iscoe
Email: [email protected]

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on the Website and will take effect from the date of publication.